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NCC Declares 622 Toll-Free Helpline For Polls

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The Nigerian Communications Commission (NCC) has declared a toll-free line 622 as the helpline for the 2023 presidential election, to enable voters and members of the public across Nigeria report issues that may affect them or others during the elections on Saturday, February 25, 2023.

A statement signed by the commission’s executive vice chairman, Prof.  Umar Danbatta said the step would support the INEC in its patriotic commitment, towards the conduct of hitch-free elections in Nigeria.

The statement said the number 622 is the second-level complaints centre through which consumers of telecommunications services are allowed to make calls directly to the commission, to resolve issues concerning their telecommunications services which the service providers are unable to do.  

“However, in consideration of the critical nature of this election and to alleviate emergent issues that may arise at the voting centres or any parts of Nigeria thereof, the commission has considered it expedient to dedicate the toll-free number 622 to accommodate all types of complaints on election day.

“This is with a view to resolving such issues by contacting and conveying such to relevant agencies, authorities, or organisations for timely resolution.  

“The 622 Election Incident Monitoring Centre will be manned by top management officials of the Nigerian Communications Commission. The hotline will be open to the public from 8.00 a.m. to 6.00 p.m. during the presidential and National Assembly elections.

“Members of the public are, therefore, invited to take advantage of the Election Incident Monitoring Centre Hotline 622,” the statement added.  

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