The Nigerian Maritime Administration and Safety Agency (NIMASA) recently received the SERVICOM Award for excellent service delivery. This recognition underscores NIMASA’s commitment to enhancing service standards, improving transparency and ensuring efficiency in its operations.
The SERVICOM award, typically presented to government agencies that demonstrate outstanding public service, acknowledges NIMASA’s achievements in providing quality services to the maritime industry, including facilitating maritime safety, regulation and promoting Nigeria’s maritime sector.
Director-general of the agency, Dr. Dayo Mobereola represented by the head of the SERVICOM unit, Hajia Rakiya Lamai expressed gratitude to the Presidency through the SERVICOM Office for recognising the agency’s efforts. He assured that the agency would not relent but would instead intensify its efforts.
“We are spurred by this award, and we will continue to embrace best practices in the delivery of our services in the agency. Let me also use this opportunity to appreciate our indefatigable staff who have consistently upheld the core values of the Agency while internalising its vision and mission. We will continue to work together to sustain the tempo,” the DG’s representative said.
Meanwhile, the national coordinator and CEO of SERVICOM, Mrs. Nnenna Akajemeli commended the agency in a letter for its unwavering interest and commitment to improving service delivery.
“We are indeed encouraged by your inspiring efforts to ensure that Nigerians receive quality and timely service from the Nigerian State. We shall continue to count on your support and cooperation as a key stakeholder in providing satisfactory services to all citizens in the realization of the essence of governance,” Akajemeli stated.
The award was presented during the annual end-of-year awards/meeting of the National Council of Nodal Officers with the SERVICOM Office, held in Abuja. The Nigerian Maritime Administration and Safety Agency (NIMASA) serves as the regulatory authority for Nigeria’s maritime industry, established under the NIMASA Act of 2007. Its key responsibilities include ensuring maritime safety, protecting the marine environment from pollution, enforcing compliance with maritime laws, promoting local shipping, supporting the training of maritime professionals, among other duties.
