The Nigerian Communications Commission (NCC) has taken proactive steps to address service quality challenges and optimise satellite usage in the telecommunications industry. The commission recently commenced a three-day public inquiry to review six critical regulatory instruments. The executive vice-chairman of the NCC, Prof. Umar Danbatta disclosed this during the opening ceremony of the public inquiry held at the commission headquarters in Abuja.
Emphasising the significance of the public inquiry, Danbatta highlighted that it goes beyond a mere constitutional obligation. It is a strategic move aimed at charting a robust course for the advancement of the communications industry. The regulatory instruments under review are pivotal to ensuring that the sector meets the demands of the rapidly evolving digital age.
“The first instrument, the Quality of Service Regulations, has been amended to ensure that the quality and standards of service align with current realities,” stated Danbatta. The NCC has also introduced Business Rules for the Quality of Services, encompassing various parameters to facilitate adaptation to evolving technology trends and deployment approaches.
Among the other regulatory instruments being reviewed are the draft Guidelines on Corporate Governance for the communications sector, the Commercial Satellite Guidelines (now intended- to-be regulations), the numbering regulations, the competition practices regulations and the draft data protection regulations. These regulations aim to ensure transparency, accountability, improved service quality, fair competition and a level playing ground for all stakeholders.
Regarding the Commercial Satellite Guidelines now being considered as regulations, Danbatta mentioned that they have been amended to address the increasing demand for satellite services, licensing, and orbital slots. The objective is to ensure fair access for all stakeholders, ultimately aiding the government in achieving its broadband penetration targets.
During the public inquiry, stakeholders, experts, and concerned citizens will critically examine and provide valuable insights on the draft instruments. The inputs and perspectives gathered during this process will shape the final instruments that will govern the communications sector and impact society in the years to come.
The director of legal and regulatory services at the NCC, Ms. Helen Obi, explained that the proposed amendments aim to strengthen anti-competitive behavior checks, enhance consumer welfare, and foster innovation among operators. The public inquiry is prescribed by Sections 70-72 of the Nigerian Communications Act, 2003 and is a critical step towards further improving the Nigerian communications industry.
In conclusion, the NCC’s commitment to fostering an enabling regulatory environment will help drive the telecommunications industry forward, meeting the demands of an increasingly digital world while ensuring quality service delivery and fair competition. The outcomes of the public inquiry will play a significant role in shaping the future of the communications sector in Nigeria.
