The new managing director of the Federal Airports Authority of Nigeria (FAAN), Mrs. Olubunmi Kuku has resumed her role at the agency and stated her commitment to advancing service excellence in the aviation sector.
Kuku made this assurance during a meeting with the top management of FAAN and the press after receiving the handover notes from the previous leadership, as conveyed in a statement signed by the acting director of public affairs consumer protection of FAAN, Mrs. Faithful Hope-Ivbaze.
Expressing her pleasure at returning to the sector where she had previously worked, the new FAAN MD thanked the management and staff for their commendable efforts and pledged to build upon the foundation laid by previous management.
“My mission at FAAN is simple,” Kuku stated. “I’m here to complement the good work you have all been doing and consolidate on the foundation that previous managements have laid. We will pursue and deliver on all our obligations to the nation and the international community. Together with you all, we can make FAAN a greater institution than it already is”.
Kuku outlined her vision for FAAN, emphasising her commitment to enhancing professionalism, user experience, passengers’ seamless facilitation, security, safety and standards. She stressed that improving the country’s image would be a core ambition for her office.
“Under my leadership, revenue generation will be optimized, and waste will be eliminated as much as possible. Staff welfare will also be a priority, but I also expect the staff to be committed to putting their best. As every institution is only as powerful as the human resources managing it, we will prioritise the improvement of institutional and human capacity. Working in collaboration with national and international bodies, we will promote the image of Nigeria and strengthen the network of FAAN,” she added.
Recognising the challenges faced by the aviation sector during the festive season, Kuku revealed that she was already formulating strategies to address them.
“There is an urgency of yesterday in revving up our operations as we have fully entered the busiest season of the year for airline operations. To this end, we shall be interfacing with various professional interests, sister agencies, and partners to ensure we have smooth, safe and secure operations throughout the season. Let us do our jobs with patriotism and a smile on our faces, spreading the joy of the Yuletide,” she stated.
Kuku called for collective effort to build a FAAN that all stakeholders would be proud of, emphasizing the agency’s responsibility to the nation, the flying public, airlines, and the international community. She urged collaboration to provide customers with the best airport experience that is efficient, safe, secure and enjoyable.
The meeting was attended by general managers and airport managers from across the country.
